Where is your store located?
We are proudly based in Glasgow, United Kingdom, where we operate and ship all our beautiful lighting collections.

What is Vinevu’s Return Policy?
For full details about returns and refunds, please visit the “Return & Refund Policy” section on our website. It explains our process and conditions clearly so you can shop with confidence.

Will I receive an order confirmation?
Yes! Once your order is successfully placed, you’ll automatically receive a confirmation email with all the order details.

How can I request a return?
If you need to start a return, simply reach out to our friendly support team at sales@vinevu.com. We’ll guide you through the quick and easy return process.

Are there any product exclusions or restrictions?
Please note that any items marked as “on sale” are final purchases and cannot be returned or exchanged. Be sure to review the product description for any related notes before placing your order.

Contact Us
Our customer care team is always happy to help!

Address: 22 Lakeview Grove, Glasgow, G33 1FU, United Kingdom
Phone: +44 141 255 0847
Email: sales@vinevu.com

At Vinevu, we’re dedicated to ensuring your shopping experience is seamless, transparent, and worry-free.